Shipping and Returns

Quick Summary

  • Free Shipping across India for prepaid orders
  • 2–7 day delivery depending on location
  • 7-day return/replacement for defective or not-as-described products
  • Free return shipping for approved cases
  • 100% refund if no replacement is available
  • Record an unboxing video — important for claims

Shipping & Returns

🚚 Shipping Policy

We offer free shipping anywhere in India for all prepaid orders.

Minimum order value: ₹1000. Orders below ₹1000 may require clubbing or an additional shipping charge. Extra shipping may apply for remote locations or large devices such as desktops, printers, monitors, or projectors.

⏱ Order Processing Time

  • Orders placed before 12 PM are usually shipped the same day.
  • Orders placed after 12 PM ship the next business day.
  • Orders on Sundays/holidays ship next working day.
  • Busy periods may require extra processing time.

📦 Delivery Timeline

Delivery takes 2–7 business days depending on your pincode. Remote locations may require additional days.

🔍 Tracking

You will receive tracking details via email once the product is shipped.

💰 Cash on Delivery (COD)

  • Available on eligible order values.
  • A non-refundable advance deposit is required.
  • If delivery is refused, the deposit is forfeited.

📹 Important: Unboxing Video

Please record an unboxing video when receiving the product — crucial for damage or missing-item claims.

🔄 Return & Replacement Policy

All devices undergo strict quality checks. If any issue arises, you may request a return or replacement within 7 days of delivery under the conditions below.

🛠 Eligible for Return / Replacement

  • Product is defective or damaged in transit
  • Product is not functioning as described
  • Wrong product delivered
  • Product is significantly not as described

Pre-owned devices sold “as-is” are not eligible unless defective on arrival.

📝 Return Process

  1. Email shop@budli.in with your Order ID and issue description.
  2. Share your unboxing video for verification.
  3. Receive approval and return instructions.
  4. Return via post or visit our Bangalore facility.
  5. Inspection completed within 2 business days.
  6. Replacement shipped or refund processed.

🚀 Replacement Delivery

Replacements (if available) are shipped within 7 working days.

📬 Return Shipping Cost

Return shipping is free for approved cases (defective, damaged, incorrect item).

💳 Refund Policy

Refund Amount

  • 100% refund if no replacement is available.
  • 85% refund if product is functional and customer declines an available replacement.
  • COD advance payments are non-refundable.
  • Shipping/insurance charges are not refunded.

⏳ Refund Timeline

Refunds are processed within 7 days after inspection approval.

❌ Non-Returnable Situations

  • Physical or accidental damage after delivery
  • Device altered, reset incorrectly, or modified
  • Missing accessories or mismatched IMEI/serial number
  • Return requested after 7 days
  • Items marked “as-is” or “non-returnable”

📦 Items Damaged During Shipping

All shipments are insured. If your item arrives damaged:

  • Keep original packaging and product
  • Email shop@budli.in immediately
  • We file a courier insurance claim
  • Amount forwarded to you after courier approval

❓ FAQ

1. Do I need to record an unboxing video?

Yes. This is required for any return, replacement, or damage claim.

2. How long does delivery take?

Typically 2–7 business days depending on your location.

3. When will I get my refund?

Within 7 days after inspection approval.

4. Can I return a device if I simply don’t like it?

No. Returns are accepted only for defective, damaged, or not-as-described items.

5. Are “as-is” devices returnable?

No, unless defective on arrival.

6. Is return shipping free?

Yes — for approved defective or incorrect items.

📞 Contact Us

Email: shop@budli.in
Phone: +91 77606 22066