Shipping and Returns: Delivery, 7-Day Returns, Refunds

๐Ÿ“ฆ Shipping & Returns Policy

Swift delivery and transparent returns. We ensure your Budli Certified gadget reaches you safely.

Free Shipping On Prepaid Orders
7-Day Returns For Functional Issues
2-7 Days Standard Delivery

๐Ÿ“น Mandatory: Unboxing Video

Please record a continuous unboxing video while opening the package. This is required to process claims for transit damage or missing items.

๐Ÿšš Shipping Policy

We offer free shipping across India for prepaid orders. COD requires a small advance payment. COD is available for devices up to โ‚น15,000.

โฑ Order Processing

  • Orders before 12 PM are usually shipped the same day.
  • Orders on Sundays or holidays ship the next business day.
  • Tracking details are sent via email after shipment.

๐Ÿ“ฆ Delivery Timelines

Standard delivery takes 2โ€“7 business days. Extended Collection products or remote locations may require additional time.

๐Ÿ”„ Return & Replacement

Every device passes our 25-point certification. Faulty units can be returned within 7 days of delivery.

Eligibility

  • Device defective or damaged during transit
  • Product not functioning as described
  • Wrong product delivered

How to return

  1. Email shop@budli.in with Order ID
  2. Attach the unboxing video
  3. Return the device to our Bangalore facility at your cost
  4. After checking we will ship it to you for free for genuine approved cases

๐Ÿ’ณ Refund Policy

  • 100% Refund: If replacement unavailable
  • 85% Refund: If cancelled before shipment
  • Non-refundable: COD advance & insurance

Refunds are processed within 7 days after inspection.

โŒ Non-Returnable Situations

โœ• Physical damage after delivery
โœ• Missing accessories or mismatched IMEI
โœ• Devices modified or repaired externally
โœ• Return requested after 7 days
โœ• Products sold โ€œas-isโ€

Shipping & Returns FAQ

Can I return a device if I don't like the color?
Returns are accepted only for defective or incorrectly described products.
How do I track my order?
Tracking details are emailed once the courier picks up the package.
What happens if my item is damaged in shipping?
Send us the unboxing video and we will arrange replacement or refund.