๐ก๏ธ Budli Service Warranty Policy
Transparency is our priority. Every eligible device is backed by professional support for service and repair.
1 Year Warranty
On Eligible iPhones
6 Months Warranty
Other Eligible Devices
Service Support
Through Authorized Centers
Service Warranty Coverage
Budli provides a 1-year service warranty for eligible Unboxed, Good Condition, and Refurbished iPhones and a 6-month service warranty for other eligible devices, unless specifically mentioned otherwise on the product page or invoice.
Note: This is a service warranty. It covers service and repair support for eligible hardware defects only. Parts cost, if required, will be chargeable extra.
Warranty service will be applicable only after inspection and approval by Budli, authorized service center, or company service personnel.
โ What is NOT Covered?
Lack of original Budli invoice or proof of purchase.
Devices sold as "As-Is", "For Parts", "Non-Working", or otherwise specifically excluded from warranty.
Physical damage including dents, cracks, broken screens, bent frames, impact damage, drops, or accidental damage after delivery.
Liquid damage, spills, moisture ingress, corrosion, or exposure to excessive heat, humidity, dust, or unsuitable environmental conditions.
Unauthorized repairs, servicing, tampering, rooting, jailbreaking, unlocking, software modifications, hardware modifications, or alteration of the device.
Battery degradation, normal wear and tear, scratches, discoloration, paint wear, keyboard wear, cosmetic imperfections, or other age-related deterioration.
Accessories including chargers, cables, adapters, earphones, SIM trays, packaging materials, and complimentary items.
Damage caused by abnormal voltage, electrical surges, power fluctuations, fire, flood, theft, negligence, misuse, animals, insects, or acts of God.
Data loss, software corruption, malware, viruses, forgotten passwords, account lockouts, activation locks, or loss of personal information.
Software compatibility issues, app-specific limitations, operating system restrictions, network or provider compatibility issues, or incompatibility with third-party devices, accessories, services, enterprise systems, banking apps, games, or software not expressly stated in the product description.
Performance expectations, battery backup expectations, camera quality expectations, display quality expectations, or other subjective preferences where the device is functioning within normal operating parameters for refurbished or pre-owned devices.
Transit damage claims submitted without a valid continuous unboxing video.
Issues outside standard operating parameters applicable to refurbished and pre-owned devices.
Important Disclaimer
Budli's warranty covers repair and servicing of eligible hardware defects only. It does not guarantee compatibility with any specific application, software, operating system version, network, accessory, smart device, enterprise platform, banking application, gaming application, or third-party service unless expressly stated in the product listing.
Customers are advised to verify software, app, accessory, network, and usage compatibility requirements before purchase.
Warranty FAQ
Where do I get my device repaired?
Contact Budli support at +91 77606 22066 or email shop@budli.in. We will guide you with the next steps after initial troubleshooting.
Does warranty cover accidental damage?
No. Physical, liquid, or accidental damage is strictly not covered under warranty.
Are parts included free under warranty?
No. This is a service warranty. Parts cost, if required for repair, will be chargeable extra.
Does warranty cover app or software compatibility?
No. Compatibility with specific apps, software, operating system versions, networks, accessories, banking apps, office apps, enterprise systems, or third-party services is not covered unless expressly mentioned in the product description.
Is my data covered under warranty?
No. Budli is not responsible for data loss. Customers should take backup of their data before submitting any device for service or repair.
