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BUDLI SERVICE WARRANTY POLICY
Service warranty shall be valid for 1 year for iPhones and 6 months from the date of purchase***
Only Company authorized service provider shall undertake all repairs under carry in service warranty.
It is the responsibility of the purchaser to contact Budli.in who will direct them to the nearest authorized service centre after initial troubleshooting steps on the device.
Company shall not be responsible for the quality of software being used by the purchaser.
All Service shall be applicable after inspection of the unit and clearance given by Authorized Service Centre.
The service warranty conditions are not applicable for any damage to the product or misuse detected by the personnel. Accessories are not included in the warranty policy.
Under this warranty the company shall be limited to servicing only. The maximum claims if entertained by the company will be subject to purchase price of the product by the purchaser.
THIS SERVICE WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:
Original Budli Invoice not produced to the service engineer during warranty period.
Pre-Owned products are sold in as is basis and is not eligible for returns or warranty.
The product is not purchased from Budli.in & Budli Internet Pvt Ltd authorized dealers.
The defect is outside the purvey of standard operating parameters for refurbished devices.
The product purchased is not used according to instructions given in the INSTRUCTION MANUAL by OEM which can be obtained online from the manufacturer’s website.
Defects caused by the following as determined by Authorized Service Centre / company personnel.
Improper usage, modification made in the circuitry board by unauthorized personnel, place (where the product is kept), defects beyond control like abnormal voltage, power fluctuation, acts of god while transit or otherwise, defects caused by animals and insects.
Company shall not be responsible under any circumstance directly or indirectly for any Loss or damages to data/ information.
Customer advised to take backup for disk contents before handing over for service and service personnel are not responsible for data loss.
***Time taken for repair shall not be excluded from the service warranty period
Returns
Budli.in shall accept return of a product within 7 days of receipt of the product only if the product does not match the description or specification mentioned. In such a case the buyer is expected to contact us by email within this period with details and proof of the mismatch. Customer shall have to return the product to us at their cost and on verification, have the right to either replace the product with a similar product of the similar value.
